Other Error Pattern

Owned by Natalie Gesin (Deactivated)
Last updated: Oct 22, 2024 by Kinga HusznoVersion comment
1 min read

The Other Error alert pattern is identified by the phrase "Other error" in the subject line right after the environment name.

This alert indicates that detected errors did not match any alert pattern available. This kind of error is somewhat unusual and demands a deeper analysis from the user.

Example Email with the Other Error Alert

Subject: ENVxxx New=Y: Other Error: Step 5of workflow  has not been started. ?? Please fix the typo
Body:  

Impact: 2 Urgency: 2 Category: Technology Support Sub-Category: Others CI: ================================== correlationId: ADX_A_20130109000009 businessTaskId: ACQUIRE_ALADDIN_20120913ADX_A_20130109000009_LOAD ================================== STATUS: FAILED Error description: Step5 of workflow has not been started. ?? Please insert a space between Step and 5.