View and Edit a KPI Attribute

To view and edit a KPI attribute:

  1. In SLA Management, clickĀ KPI Attributes in the left navigation.
    You see all the available KPI attributes.

  2. To quickly find a KPI attribute, click the Find button. To search for aĀ KPI attributeĀ based on specific criteria, click the Search button.

    View and Edit a KPI Attribute
  3. Click theĀ KPIĀ attribute you wish to view and click View.

  4. In the ViewĀ KPI Attribute dialog box, review the informationĀ by clickingĀ the Source andĀ Measure tabs.
    You cannot edit any information in this dialog box.

    View KPI Attribute - Source Tab

    Ā 

    View KPI Attribute - Measure Tab
  5. Click Cancel to close out of the View KPI Attribute dialog box.

  6. Click theĀ KPIĀ attribute you wish to edit and click Edit.

  7. In theĀ EditĀ KPI Attribute dialog box, review the information in the Source tab and make the appropriate changes in the Category and Description fields. All other fields are prefilled and are not editable.

    View KPI Attribute - Source Tab
  8. Click the Measure tab, review the information, and make the appropriate changes in the Category and Description fields.
    All other fields are prefilled and are not editable.

    View KPI Attribute Dialog- Measure Tab
  9. Click Save to save your changes or click Cancel to close out of theĀ Edit KPI Attribute dialog box without saving.

  10. If needed, refresh, print, or export the information displayed in the workspace.