Truncated Aliases
- Becky Weinberg (Unlicensed)
- Pamela Totas (Deactivated)
Similar aliases may be truncated to produce the same XML tag. When this occurs, an error message similar to the error message in the following figure appears.
To resolve this error message you edit the Portal query in Portal Administration. From Portal, open the query, and change the XML tag in the Column Configuration dialog box.
Duplicate XML tags cannot be present in any query type. If you have a duplicate XML tag the following error message appears in Portal Administration:
If you click OK and attempt to run the query in Portal, no results are returned and an error message appears displaying the duplicate XML tag.
You can view the XML file to see which fields have duplicate XML tags. The following figure contains an example of a file with duplicate XML tags. The name=<xml tag> is listed as ENTITY_ID twice, indicating a duplicate XML tag.
If you are using Eagle Portal, you can use the Diagnostics window to quickly view Portal configuration settings. Type common/diagnostics.aspx at the end of your Portal URL. This provides you with information on options configured in PortalConfiguration, located in \Portal \Web\ bin from the application, without having to go to the location where Portal is installed.
This dialog box displays the Portal configuration settings. The Get Config Files and Logs link appears only if you are an administrator with access to managing Portal's settings. Click this link to download a PortalConfig zipped file that contains eagleportal.config, Web.config, and portal.log. These files are very helpful for troubleshooting.