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You can monitor loopbacks associated with global process events

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Each time a loopback is created, the accounting engine writes a record to the ESTAR_LOOPBACK_EVENTS table. When the engine is finished processing the loopback, the record is updated. The Global Process Center looks to this table to determine whether the engine has finished processing an event.

About the Global Process Workspace

For monitoring, the Global Process workspace includes the following areas:

  • Loopbacks Summary. Upper pane. Displays the loopback summary timeframe and associated statistics including loopback status and high level totals.
  • Loopbacks Search. Criteria to search for loopbacks.
  • Loopbacks. Center pane. Displays the status of each submitted and processed job for the specified system date and other search criteria.
  • Loopback Details. Bottom pane. Displays account and security details for the selected job.

You can query and review processed or pending jobs.

  • LoopBacks Details. Displays account and security detail for each submitted and processed job for the current system date.

View Lookbacks Summary Information

  • Last 24 Hours. Displays metrics for jobs that have been processed and rejected in the last 24 hours.

Search for Loopbacks

  • LoopBacks. Displays the status of each submitted and processed job for the current system date.

View Loopback Details

You can view loopback details by clicking the row for a specific global job in the Loopbacks pane.The Lookback Details pane 

The detail from the STAR to PACE Batch job (Event Type = ADDMSTARPOS) is shown below in the bottom pane.

Image Removed

While a loopback is being processed, it is assigned a pending status Image Removed . It may be in a pending status for less than a second or much longer, depending on the environment and other engine activity. When processing is completed, the loopback is assigned a Processed status Image Removed or a Rejected status Image Removed .

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in Accounting Center or Automation Center. A loopback is a secondary event created within the STAR engine by an initial global process event. 

Monitor Loopbacks in Accounting Center

Each time you open the Global Process workspace, the system performs the default queries for the summary totals, loopbacks, and loopback details and displays the results. 

To access and monitor loopbacks in Accounting Center:

In Accounting Center, in the left navigation pane, click Processing and Exceptions > Global Processes.
You see the Global Process workspace.

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Monitor Lookbacks in Automation Center

Each time you open the Monitor workspace and select loopbacks, the system performs the default queries for the summary totals, loopbacks, and loopback details and displays the results. 

To access and monitor loopbacks in Automation Center:

In Automation Center, in the left navigation pane, click Automation Desk > Monitor > Loopbacks.
You see the Loopbacks workspace. 

Tasks to Perform when Monitoring Loopbacks

When you monitor loopbacks, you can perform the following types of tasks. The instructions for these tasks assume that you are using the Global Process workspace to monitor loopbacks. Monitoring loopbacks in Automation Center works in a similar manner.