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In Automation Center, you can
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create and manage SLAs and SLA
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groups as well as
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manage KPIs and KPI attributes. You can also
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monitor current day SLAs in Automation Desk's Monitor workspace. In System Management Center, you can
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run historical SLA reports via the SLA system queries.
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You need special user permissions to create and monitor SLAs in Automation Center and to run SLA reports in System Management Center. |
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