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In the Global Process workspace, you can use the Loopbacks Search Defail pane to specify search criteria used to monitor loopbacks. The Loopbacks pane displays the status of each job that meets your criteria. 

Content on this page:

To search for loopbacks:

  1. From the Accounting Desk workspace, click Global Process in the left navigation, 
    You see the Global Process workspace. 
  2. Review the current search criteria displayed at the top of the Loopbacks pane. 
  3. Click Search, and then click New Search, Last Search, or any saved search. Or, cick the Down Chevron to the right of the Loopbacks pane. 
    You see the Search Details pane.
  4. Complete the required search criteria. 
    You can search using the default criteria. Or you can click Add Search Criteria to manage your choice of search criteria.
  5. Click the Search button in the Search Details pane.
    In the Loopbacks pane, you see the search results based on the criteria you selected. 

Default Loopback Search Options

In the Global Process workspace, when you search for loopbacks, the following fields are available by default in the Loopbacks Search Details pane.

  • Last Hours
  • Processing Duration
  • Entity Id
  • Primary Asset ID
  • Batch Event ID
  • Processing Status
  • User

Additional Loopback Search Options

In the Global Process workspace, when you search for loopbacks, you can add the following fields to your search criteria in the Loopbacks Search Details pane.

  • Date
  • Message Type
  • Event Type
  • Issue Name
  • Asset ID
  • Processing Engine
  • Engine Group
  • IP Address
  • Conversion Status
  • Processing Center
  • DB Partition
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