Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »


In the Global Process workspace, you can use the Loopbacks Search Defail pane to specify search criteria used to monitor loopbacks. The Loopbacks pane displays the status of each job that meets your criteria. 

Content on this page:

To search for loopbacks:

  1. From the Accounting Desk workspace, click Global Process in the left navigation, 
    You see the Global Process workspace. 
  2. Review the current search criteria displayed in the Loopbacks pane header.
    When you open the workspace, you see the search criteria associated with the Loopbacks Summary pane by default.
  3. In the ribbon, click Search, and then click New Search, Last Search, or any saved search. Or, click the Down Chevron in the Loopbacks pane header. 
    You see the Loopbacks Search Details pane.
  4. Complete the required search criteria. 
    You can search using the default criteria. Or you can click Add Search Criteria to manage your choice of search criteria.
  5. Click the Search button in the Search Details pane.
    In the Loopbacks pane, you see the search results based on the criteria you selected. You see the search criteria used at the top of the pane. In the bottom left corner of the window, you see a row count of the entries in the Loopbacks pane.

Default Loopback Search Options

In the Global Process workspace, when you search for loopbacks, the following fields are available by default in the Loopbacks Search Details pane.

  • Last Hours
  • Processing Duration. Specifies the length of time the process associated with the loopback took to complete. Options include:
    • 10-20 min
    • 20-30 min
    • 30 min - 1 hour
    • Less 10 min
    • Over 1 hour
    • Total Generated
  • Entity Id
  • Primary Asset ID
  • Batch Event ID
  • Processing Status. Specifies the loopback processing status. Options include:
    • Pending
    • Processed
    • Rejected
    • Overridden
    • Overridden/Closed
  • User. Specifies the Eagle user who generated loopbacks.

Additional Loopback Search Options

In the Global Process workspace, when you search for loopbacks, you can add the following fields to your search criteria in the Loopbacks Search Details pane.

  • Date
  • Message Type
  • Event Type
  • Issue Name
  • Asset ID
  • Processing Engine. Specifies the engine for the loopback.
  • Engine Group
  • IP Address
  • Conversion Status. Indicates the entity current conversion status associated with the loopback. For example, Live or Parallel. 
  • Processing Center. Specifies the geographic processing center location.
  • DB Partition
  • No labels