Generic Load Enrichment Issue Identification

There is 1 known possible behavior which can prevent normal processing of the Generic Load Enrichment workflow:

How to identify:

1. There are more than 1 executed and hung instances of 'generic_load_enrichment' workflow.
   This can be checked in EJM Tasks in Message Center Console tool or in Automation Center in the 'Monitor' section.
   You can tell this is an issue by seeing more than 1 entry of this workflow with a green ½ arrow (Figure 1).

   Open

   

   Figure 1: generic_load_enrichment hung
   AND (in case the Generic Load Enrichment Workflow was executed as a part of New Security Workflow process by Eagle Default Nuggetizer)

2. All 'eagle_default_nuggetizer' successfully completed.
   This can be checked in EJM Tasks in Message Center Console tool or in Automation Center in the 'Monitor' section. (Figure 2).

   Open

   

   Figure 2: eagle_default_nuggetizer completed