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To release the exception on a failed gold copy or vendor field:

  1. In the Reference Desk workspace, click Prices in the left navigation.
    You see the Prices workspace with all the available price records.
  2. Click the View Data By drop down and select Vendor Prices or Gold Copy prices from the drop-down list.
  3. Select any additional search criteria and click the Search button.
    You see a list of price records based on the criteria you selected.
  4. Select the rate to be released and from the right-click menu, select Release Exceptions.
    You see the Release Exceptions dialog box.
  5. Select a Reason Code from the drop-down list.
  6. Enter any optional Comments or Attachments.
  7. Click Save.
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