You can monitor the loopbacks associated with global process events from Accounting Center or Automation Center. A loopback is a secondary event created within the STAR engine by an initial global process event.

Monitor Loopbacks in Accounting Center

To access and monitor loopbacks in Accounting Center:

From the Accounting Center's Accounting Desk, click Global Process in the left navigation.
You see the Global Process workspace, which includes the following panes:
- Loopbacks Summary. Displays the loopback summary time frame and associated statistics including loopback status and high level totals.
- Loopbacks Search Detail. Criteria used to search for jobs associated with loopbacks.
- Loopbacks. Displays the status of each job for the specified system date and other search criteria. Summary results show a row for each Message Type/Event Type combination.
- Loopback Details. Displays account and security details for the selected job. For each Message Type/Event Type combination of summary results you select in the Loopbacks pane, the Loopback Details pane displays detail information
Each time you open the Global Process workspace, the system performs the default queries for the summary totals, loopbacks, and loopback details and displays the results.
If you want to view the lookback details in a separate workspace, click Full View.
You see the information displayed in the Loopback Details pane in the Loopback Details workspace.

Monitor Lookbacks in Automation Center

To access and monitor loopbacks in Automation Center:

From the Automation Center's Automation Desk, click Monitor in the left navigation.
You see the Monitor workspace.
In the top pane, under Select Type, click Loopbacks.
You the following loopback panes in the Monitor workspace:
- Loopbacks Summary. Displays the loopback summary time frame and associated statistics including loopback status and high level totals.
- Loopbacks Search Detail. Criteria used to search for jobs associated with loopbacks.
- Loopbacks. Displays the status of each job for the specified system date and other search criteria. Summary results show a row for each Message Type/Event Type combination.
- Loopback Details. Displays account and security details for the selected job. For each Message Type/Event Type combination of summary results you select in the Loopbacks pane, the Loopback Details pane displays detail information
Each time you open the Global Process workspace, the system performs the default queries for the summary totals, loopbacks, and loopback details and displays the results.
If you want to view the lookback details in a separate workspace, click Full View.
You see the information displayed in the Loopback Details pane in the Loopback Details workspace.