Select Loopbacks by Summary Totals

You can select the processing status associated with one of the summary totals displayed in the Loopbacks Summary pane to view the loopbacks with that status. You can search for loopbacks for each status associated with a submit time interval or processing duration. 

To select loopbacks by summary totals:

1. From the Accounting Desk, click Global Process in the left navigation.
   You see the Global Process workspace. At the top is the Loopback Summary pane. You see the number of loopbacks for each processing status associated with the submit time interval and the processing duration. 
   
2. In the Loopbacks Summary pane,  in the Total Generated area, click the Pending, Processed, Rejected, or Overridden processing status name to view loopbacks with that status that were submitted as of the time interval displayed in the pane heading,  
   By default the time interval is as of Last 24 hours.
3. In the Loopbacks Summary pane,  in the Processing Duration area, click the Pending, Processed, Rejected, or Overridden processing status name to view loopbacks with that status that have the processing duration displayed in the section heading.
   By default the processing duration is Less 10 min. 

After you click a processing status associated with a specified submit time interval or processing duration, you see the the loopbacks that meet those criteria in the Loopbacks panel. 

Change Loopbacks Summary Total Criteria

The Loopbacks Summary pane displays metrics for jobs that were processed and rejected as of a specified time frame. It displays loopback summary totals that ran over the course of that last day, that is, in the last 24 hours, by default. You can change the time frame used to generate these metrics.

To change the Lookbacks Summary totals:

1. From the Accounting Desk workspace, click Global Process in the left navigation, 
   You see the Global Process workspace.
2. In the Lookbacks Summary pane, click the icon to the right of the pane name. 
   You see the Lookback Summary Settings dialog box. By default, Last 24 hours is selected.
3. Do one of the following:
   - Select Specific Date and choose a different date. 
   - Select Last ### hours and enter the number of hours.
4. Select the Use Sampling check box to display approximate results for the Lookback Summary pane metrics. Otherwise, clear the check box to display exact results. 
   You can choose this option to increase performance time when the metrics apply to a large amount of data.
5. Click OK.
   You see the date or number of hours you selected in the pane name. The metrics change to reflect your settings.

Search for Loopbacks

In the Global Process workspace, you can use the Loopbacks Search Defail pane to specify your search critiera used to monitor loopbacks. The Loopbacks pane displays the status of each job that meets your criteria. 

To search for loopbacks:

1. From the Accounting Desk workspace, click Global Process in the left navigation, 
   You see the Global Process workspace. 
2. Review the current search criteria displayed at the top of the Loopbacks pane. 
3. Click Search, and then click New Search, Last Search, or any saved search. Or, cick the Down Chevron to the right of the Loopbacks pane. 
   You see the Search Details pane.
4. Complete the required search criteria. 
   You can search using the default criteria. Or you can click Add Search Criteria to manage your choice of search criteria.
5. Click the Search button in the Search Details pane.
   In the Lookbacks pane, you see the search results based on the criteria you selected.