Report Troubleshoot Examples

After viewing a Performance Calculation report result, you might want to research why a return is unexpectedly high. You can run the same Performance Calculation report in Submit with Override with the EagleEye Analysis option enabled. After opening the report results, you can view the Positions or Cash Activity worksheets to check the market values or cash activity used in calculating the return.
Consider a similar situation but one where you are not as familiar with the report functionality, or not familiar with the calculation or the inputs underlying the results in the report. You can again run your Performance Calculation with EagleEye Analysis enabled, and then forward the EagleEye file to Eagle Global Services and Support. The file can help Eagle quickly diagnose any issues with report setup or data.