The Missing Files Warning alert pattern is identified by the phrase “Missing Files Warning: process is waiting for a file” in the subject line right after the environment name.
This alert indicates that the process has waited for the incoming file too long and exceeded the timeout defined by the Implementation team. This is a critical warning to be addressed as soon as possible.
Example Email with the Missing Files Warning Alert
Subject: ENVxxx: New=Y: Missing Files Warning:process is waiting for a file(apa_snalerts12).
Body:
Impact: 2 Urgency: 2 Category: Technology Support Sub-Category: Technology Support others CI: ENVxxx ================================== Warning:process is waiting for a file(apa_snalerts12). workflow:apa_snalerts1;process:apa_snalerts1