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In the Global Process workspace, you can use the Loopbacks Search Defail pane to specify search criteria used to monitor loopbacks. The Loopbacks pane displays the status of each job that meets your criteria. You can also access loopbacks from the Automation Desk's Monitor workspace.

Content on this page:

Search for Loopbacks

To search for loopbacks:

  1. From the Accounting Desk workspace, click Global Process in the left navigation,
    You see the Global Process workspace. 

  2. Review the current search criteria displayed in the Loopbacks pane header.
    When you open the workspace, you see the search criteria associated with the Loopbacks Summary pane by default.
  3. In the ribbon, click Search, and then click New SearchLast Search, or any saved search. Or, click the Down Chevron in the Loopbacks pane header. 
    You see the Loopbacks Search Details pane.
  4. Complete the required search criteria. 
    You can search using the default criteria. Or you can click Add Search Criteria to manage your choice of search criteria.
  5. Click the Search button in the Search Details pane.
    In the Loopbacks pane, you see the search results based on the criteria you selected. You see the search criteria used at the top of the pane. In the bottom left corner of the window, you see a row count of the entries in the Loopbacks pane.

Search for Loopback Details

After you click the Full View icon to view selected loopback details in a separate workspace, you can search for loopback details in that workspace. The search criteria used for loopbacks and for loopback details are almost the same. The Loopback Details workspace can additionally include the Max Items option, which determines the maximum number of records to display. 

To search for loopback details:

  1. From the Accounting Desk workspace, click Global Process in the left navigation, 
    You see the Global Process workspace. 

  2. Search for loopbacks in the Global Process workspace.
    In the Loopbacks pane, you see the search results based on the criteria you selected. 
  3. In the Loopback Details pane, select a loopback, and then click Full View iconFull View.
    You see the information previously displayed in the Loopback Details pane in the Loopback Details workspace. The header identifies the current search criteria by default.
  4. In the ribbon, click Search, and then click New SearchLast Search, or any saved search. Or, click the Down Chevron in the Loopback Details workspace header. 
    You see the Loopback Details Search Details pane.
  5. Complete the required search criteria. 
    You can search using the default criteria. Or you can click Add Search Criteria to manage your choice of search criteria.
  6. Click the Search button in the Search Details pane.
    In the Loopback Details workspace, you see the search results based on the criteria you selected. You see the search criteria used at the top of the pane. In the bottom left corner of the window, you see a row count of the entries in the Loopback Deails workspace.

WRITERS NOTE: where do you set Max Items in User Administration now? At what level?

Default Loopbacks Search Options

In the Global Process workspace, when you search for loopbacks, the following fields are available by default in the Loopbacks Search Details pane.

OptionDescription
Last HoursIndicates the most recent number of hours of submitted loopbacks to include in the search results. For example, enter a value of 24 to view loopbacks submitted in the last 24 hours..
Processing Duration

Specifies the length of time the process associated with the loopback took to complete. Options include:

  • 10 - 20 min 
  • 20 - 30 min
  • 30 min - 1 hour 
  • Less 10 min
  • Over 1 hour
  • Total Generated
Entity IdSpecifies the unique identifier of the entity.
Primary Asset IDSpecifies the primary asset identifier for the security.
Batch Event IDSpecifies the identifier of the batch of event used in submission.
Processing Status

Specifies the loopback processing status. Options include: 

  • Pending
  • Processed
  • Rejected
  • Overridden
  • Overridden/Closed
UserSpecifies the User ID of the Eagle user who generated the loopbacks.


Additional Loopback Search Options

In the Global Process workspace's Loopbacks Search Details pane, when you search for loopbacks, you can click Add Search Criteria  to add the following fields and apply your changes to your search criteria.








  • Date. Specifies the date on which you submitted the loopback. 
  • Message Type. Specifies the transaction message type. For example, MTEARN.
  • Event Type. Specifies the business intent of the transaction. Used as the primary determinant in the accounting plan. For example, EARN.
  • Issue Name. Specifies the name of the security.
  • Asset ID. Specifies the identification number of the primary asset ID type for the security.
  • Processing Engine. Specifies the STAR processing engine associated with the loopback results.
  • Engine Group. The name of the engine group.
  • IP Address. Specifies the IP address of the engine.
  • Conversion Status. Indicates the entity-level current conversion status associated with the loopback. For example, Live or Parallel. 
  • Processing Center. Specifies the geographic processing center location.
  • DB Partition. Specifies the segment of the database where you store the entity transactions. Entity partitioning is used for strategic high volume clients that require partitioning of the ESTAR database schema. Eagle clients that do not use partitioning use the default value of 1.
  • Max Items. Specifies the maximum number of rows to display in the Loopback Details workspace. This option appears only in certain cases. You can use User Administration to set up the default max rows value, such as 100, and to determine whether certain groups of Eagle users can change that value. If the serach results exceed this value, you see a warning message that there may be more rows of data.


WRITERS NOTE: in the old UI there was a Max Items setting for the detail view. Does it still exist somewhere? I can't view it so I don't know where it appears in the GUI. Does it appear in the Search Details pane? Or is it a separate ribbon option?

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