To edit an SLA:
- In SLA Management, click SLAs in the left navigation.
You see all the available SLAs. - To quickly find an SLA, click the Find button. To search for an SLA based on specific criteria, click the Search button.
- Click the SLA you wish to edit and click Edit.
- In the Define dialog box, you can change the SLA name and description. Click Next.
- In the Details dialog box, you can change the available KPIs and their attributes, but you cannot change the SLA type. Click Next.
- In the Validate dialog box, review and edit the existing options and test the SLA as needed.
- Click Save to save the updated SLA.