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In the Manual Matching workspace, you can search for unmatched cash settlements that the system was unable to match during automated cash matching and customize the search criteria and the search options. The search results include unmatched or partially matched bank settlements and open receivables/payables in STAR accounting.

The results can also include unmatched bank settlements associated with cash activity in suspense that was swept into accounting to a default portfolio because they were not successfully matched. You can also filter the results to view only invalid bank settlements, bank settlements created manually in Eagle's Accounting Center, or bank settlements received from an external source.

To search for unmatched bank cash:

  1. From the Cash Matching workspace, click Manual Matching in the left navigation.
    You see the Manual Matching workspace with open receivables/payables in the upper pane and bank settlements in the center pane.
  2. Click the Search drop down on the ribbon and select New SearchLast Search, or any saved search. Or, click the double arrow  Image Removed to the right of the workspace to expand the Search Detail pane.
    You see the Search Detail pane.
  3. Complete the search criteria.
    You can search by default on settlement date date range, Primary Asset ID, Cash Event Type, Cash Category, Accounting Basis, Cash Account Number, Cash Currency, Base Currency, Invalid Bank Wires, Record Type, and Entity ID. You can click the Add Search Criteria icon to manage your choice of search criteria.
  4. Click the Search button in the Search Detail pane.
    You see the search results based on the criteria you selected. You see open receivables/payables in the upper pane and bank settlements in the center pane. For partially matched bank settlements, you can use the values in the Orig Value, Settle Amt S, and Net Amount Local columns to identify the original amount of the bank settlement, the amount previously settled, and the amount available for matching.
  5. In the open receivables/payables pane, you can click the arrow to the left of the row to expand and collapse it.
    Each top level open receivable/payable row can include multiple receivables/payables rolled up within an entity and across entities. All the receivables/payables within the row share the same cash account, security, date, and cash event (disbursement, receipt).
  6. You can manage how data displays for open receivables/payables and bank settlements using the options in the Grid tab.
    For example, you can use the Group by option to group open receivables/payables by security and transaction code.

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The Loopbacks Summary pane in the Global Process workspace displays summary totals for each loopback processing status associated with a submit time interval and/or processing duration. You can view summary totals, and change the summary total criteria. You can also select specific totals to view loopbacks and/or loopback details that correspond to a selected summary total.

The Loopbacks Summary pane time interval can reflect the Last Hours or Date you processed the loopbacks. The processing duration specifies the length of time the process took to complete.

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View Loopbacks for a Loopbacks Summary Total

In the Global Process workspace, you can select one of the summary totals displayed in the Loopbacks Summary pane to view the loopbacks and/or loopback details associated with that status. You can view loopbacks a specific processing status associated with a submit time interval or processing duration. If the loopbacks quantity for a given status is not null, you can view the corresponding loopbacks in the Loopbacks or Loopback Details pane.

To view loopbacks for a Loopbacks Summary total:

  1. In Accounting Center, in the left navigation pane, click Processing and Exceptions > Global Processes.
    You see the Global Process workspace. At the top is the Loopback Summary pane. You see the total number of loopbacks for each processing status for both the submit time interval and the processing duration. A combined total for the time interval and for the processing duration also appears at the bottom of each column.

    Global Process workspace Loopbacks Summary paneImage Added
  2. In the Total Generated area, to view loopbacks processed as of the time interval displayed in the pane heading, do one of the following. By default the time interval is as of Last 24 hours.
    - Click PendingProcessedRejectedOverridden, or Total.
    - Right-click PendingProcessedRejectedOverridden, or Total, and then click Show Loopbacks.
    You see the loopbacks that met your criteria in the Loopbacks pane.

  3. In the Processing Duration area, to view loopbacks processed during the duration displayed in the pane heading, do one of the following. By default the processing duration section name is Less 10 min.
    - Click PendingProcessedRejectedOverridden, or Total
    - Right-click PendingProcessedRejectedOverridden, or Total, and then click Show Loopbacks.
    You see the loopbacks that met your criteria in the Loopbacks pane.

Change Loopbacks Summary Settings

The Loopbacks Summary pane displays metrics for jobs that were processed and rejected as of a specified time frame. It displays loopback summary totals that ran over the course of that last day, that is, in the last 24 hours, by default. You can change the time frame used to generate these metrics.

To change Loopbacks Summary settings:

  1. In Accounting Center, in the left navigation pane, click Processing and Exceptions > Global Processes.
    You see the Global Process workspace.

  2. In the Loopbacks Summary pane, click the icon to the right of the pane name. 
    You see the Loopbacks Summary Settings dialog box. By default, Last 24 hours is selected.

    Loopbacks Summary Settings dialog boxImage Added
  3. Do one of the following:
    - Select Specific Date and choose a different date. 
    - Select Last ### hours and enter the number of hours.

  4. Select the Use Sampling check box to display approximate results for the Loopback Summary pane metrics. Otherwise, clear the check box to display exact results. 
    You can choose this option to increase performance time when the metrics apply to a large amount of data.

  5. Click OK.
    You see the date or number of hours you selected in the pane name. The metrics change to reflect your settings.