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To edit an SLA:

  1. In SLA Management, click SLAs in the left navigation.
    You see all the available SLAs.

  2. To quickly find an SLA, click the Find button. To search for an SLA based on specific criteria, click the Search button.

  3. Click the SLA you wish to edit and click Edit.

  4. In the Define dialog box, you can change the SLA name and description. Click Next.

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  1. SLA Wizard - Define TabImage Added
  2. In the Details dialog box, you can change the available KPIs and their attributes, but you cannot change the SLA type. Click Next.

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  1. SLA Wizard - Details tabImage Added
  2. In the Validate dialog box, review and edit the existing options and test the SLA as needed.

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  1. SLA Wizard- Validate TabImage Added
  2. Click Save to save the updated SLA.

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