changes.mady.by.user Natalie Gesin
Saved on Jan 31, 2017
changes.mady.by.user Jacob Mathews
Saved on Jul 18, 2023
Example of bulleted list
Example of step-by-step procedure
You can do the following to monitor and report on SLAs:
Search for processes with SLA status in Automation Desk's Monitor workspace
Monitor current day SLAs in Automation Desk's Monitor workspace
Run historical SLA reports in System Management Center by running the SLA system queries
You need special user permissions to create and monitor SLAs in Automation Center as well as run SLA query reports in System Management Center. For more information about system queries, refer to the System Management Center wiki pages.
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