To view an SLA group:
- In SLA Management, click SLA Groups in the left navigation.You see all the available SLA groups.
- To quickly [find an SLA group, click the Find button. To [search for an SLA group based on specific criteria, click the Search button.
- Click the SLA group you wish to view and click View.
- In the View SLA Group dialog box, review the information.You cannot edit any information in this dialog box.
- Click Cancel to close out of the View SLA Group dialog box.
- If needed, [refresh, print, or export the information displayed in the workspace.