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To search for exceptions:

  1. In Automation Desk, click Exceptions in the left navigation.
    You see the Exceptions workspace.
  2. In the upper left corner above Summary of Exceptions, click the calendar icon next to Exceptions as of date and timestamp to narrow down the date and time interval for the exceptions.
  3. In the Select Date/Time dialog box, click to select the appropriate date and time option to view the exceptions and click OK. Available options include:
    • Date/Time. Allows you to limit the time interval from midnight of the current day to the current system time. This option is the default.
    • Date/Time Range. Allows you to limit the time interval by selecting a date and time range.
    • Time Range Only. Allows you to limit the time interval to a specific date and specific time range during that date.
  4. To view exceptions grouped by Date Range, by Status, or by Message Type/Subtype, click the appropriate category link.
  5. To open the Search dialog box, click the double arrow next to the Search button to the right of the workspace.
  6. In the Search dialog box, complete the required search criteria. For additional criteria, click the green plus button.
  7. Click the green Search button.
    You see the search results based on the criteria you selected. The search criteria is displayed in the Summary of Exceptions area.
  8. To group search results by specific columns, you can drag and drop the column headings.
    For example, drag and drop the Exception Code column to the Drag a column here to group area to display exceptions by each exception code.
  9. To add a tag as a custom column, select the exception and from the right-click menu, select Add as Custom Column. Click Yes to Refresh and the custom column displays in the search results grid.
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