Add and Deliver Files Using the Briefcase (Diagnostics)

To add and deliver files using the Briefcase in the Diagnostics workspace:

1. In System Management Center, click Diagnostics in the left navigation and click Logs.

2. In the Logs workspace, search for the logs you wish to add to the Briefcase.
   By default, logs are grouped by Environment and Location.

3. To add a log file to the Briefcase, right click the file and select Add to Briefcase. Or, click to select the file, click the Briefcase button and select Add To Briefcase.

   Open

   

4. Review the Briefcase button on the ribbon – it now shows a small icon above with the number of files that have been added.
   In this example, we added 1 plugin.blogs.log file and 1 emshell.log file to the Briefcase for a total of 2 files.

   Open

   

5. Click the Briefcase button and select View Briefcase.

6. In the Files dialog box, all files added to the Briefcase are checked by default. Click to uncheck any files you do not wish to be delivered. Click Next.

   Open

   

7. In the Method dialog box, your email is the default address. To use a different email, click the Mail address drop down, select Other and enter the email address.

   Open

   

8. To verify the delivery destination, click the Test delivery button.
   If you supplied a valid email address, you will receive a test email in your Inbox. You will also see the Upload Status dialog box.

9. Click OK in the Upload Status dialog box and click Next to start the file delivery.

10. In the Result dialog box, review the file delivery status.

    Open

    

11. Review the email sent to your Inbox. Double click the attached zipped archive to view the delivered files.

12. To remove all files from the Briefcase, click the Clear Briefcase button.

13. To close the Briefcase, click the X on the Delivery Briefcase bottom tab.