Migrate an SLA Group

Owned by Natalie Gesin (Deactivated)
Last updated: Jul 11, 2023 by Jacob Mathews (Deactivated)
1 min read

To migrate an SLA group:

  1. In SLA Management, click SLA Groups in the left navigation.
    You see all the available SLA groups.

  2. To quickly find an SLA group, click the Find button. To search for an SLA group based on specific criteria, click the Search button.

  3. Click the SLA group you wish to migrate and click Migrate.

    Migrate an SLA Group

  4. In the Save As dialog box, enter the SQL file name and location.

    Migrate an SLA Group - Save As

  5. Click Save.The SLA group is exported as an SQL file.