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While you review loopback details, you can change the loopback status for one or more detail rows from its current status to a status of Overridden. You can use the Loopback Details pane in the Global Process workspace or the Loopbacks Detail workspace to override the loopback status. You can also access loopbacks from the Automation Desk's Monitor workspace.

To override loopback status:

  1. Review loopback details in the Loopback Details pane in the Global Process workspace or in the Loopback Details workspace..
  2. Select one or more looppback detail rows, and then click Override Status. 
    You see the Override Loopback Status dialog box. 
  3. In the Loopbacks section, select Instances or Batch Identifiers if you want to change the current selection. 
    If a loopback instance or batch identifier apples to multiple loopback rows, you can choose to apply the override based on instance or batch identifier. In that case the system overrides all applicable rows.
  4. In  the Status section, review the Original Status and Override Status field values displayed.
    The Original Status shows the current status. The Override Status shows the Overridden status that you plan to apply.
  5. Click OK.
    The Status of the selected loopbacks changes to Overridden. The status icon changes to Overridden icon.
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