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While you review or modify loopback information, you can refresh the loopbacks to update their processing status. You can refresh summary-level and/or detail-level loopback data. To refresh loopback data, you can access loopback data in the Accounting Desk's Global Process workspace. You can also access loopbacks from the Automation Desk's Monitor workspace.

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Refresh Status for Loopbacks

In the Accounting Center's Global Process workspace, you can manually refresh the loopback processing status after you make changes or after a specific time period elapses. You can use the Refresh on Screen option to refresh data to update status, duration, actual stop time, and other details of each process. 

To refresh loopback status information for all loopbacks viewed in the workspace:

  1. From the Accounting Desk workspace, click Global Process in the left navigation.
    You see the Global Process workspace. 
  2. Review data in the workspace panes.
    The Refresh option does not become active until you select data.
  3. Click the Refresh drop down and then click Screen. 
    You see the most recent data displayed in the workspace.

Refresh Status for Selected Loopback

In the Accounting Center's Global Process workspace, you can manually refresh the loopback processing status for a selected loopback after you make changes. You can refresh a summary-level loopback in the Loopbacks pane or a detail-level loopback in the Loopback Details pane.

To refresh loopback status information for a selected loopback:

  1. From the Accounting Desk workspace, click Global Process in the left navigation.
    You see the Global Process workspace. 
  2. Review data in the workspace panes.
    The Refresh option does not become active until you select data.
  3. Click the loopback you want to refresh.
  4. Click the Refresh drop down and then click Selected. 
    You see the most recent processing status for the selected loopback.

WRITERS NOTE: there used to be an Auto Refresh Preference you set for the refresh interval. Where is that set now? Is it at the level of the Automation Center Monitor workspace?

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