As managers, you have privileged functions that allow you to use the Position Recon console to manually assign breaks to team members. Or, you can also apply business rules to automatically assign breaks. You can review an aged list of breaks and manually approve breaks as team members perform their duties analyzing and resolving breaks.

Assign Breaks

Position Recon match results are displayed on the Result Positions report. As a privileged user you can select breaks from the query results and assign the breaks to team members for research and resolution.

To assign a break for research and manual resolution:

1. From the Position Recon console, click the Query Result tab for the Result Positions report.
   You see the recent report results.
2. Select the break rows you want to assign and then right click Audit action.
   You see the Audit Action dialog box.
3. Select the Assign to User field and choose from the list of LAN ids, as authorized for the system environment. You can assign to a workflow group or an individual user.
4. Enter Comment, Category, or Sub-Category information, as required.
5. Select the Expiration Date check box and enter the effective date you want the comment to automatically close.
6. Click Submit to update the selected breaks for the assignment details.

Automatically Assign Breaks

You can use the Position Recon console to automatically assign breaks after you define exception assignment rules. You can also submit automatic assignment processing using a message stream scheduled to run after the Run Match Now message stream.

To automatically classify and assign breaks to team members:

1. From the Position Recon console, click Tools and then click Run Positions Assignments, Run Ledger Assignments, or Run Lot Assignments, for the type of assignments you want to run.
   You see the Run Assignment Rule dialog box.
   NOTE: You can click the Matching Profile drop down and select a previously saved set of options for reuse.
2. Click the Left Source drop down and select the source for the left side of the results to process for assignment.
3. Click the Right Source drop down and select the source for the right side of the results to process for assignment.
4. Enter the Date with the effective date of the match results.
5. Select the Close Comments check box to automatically close the comment upon reconciliation. Or, clear the check box to maintain the history of comments for this break.
6. Click the Assignment Rule drop down and select the assignment rule you want to use to apply comments and assignments.
7. Select and complete the entity information as required.
   Options include:
   –  All Entities
   –  Process Center
   –  Entity List
   –  One Entity
8. Click Submit.
   The comments and assignments are posted.

Review Aged Breaks

As position, ledger, and lot match results are reviewed and handled by the reconciliation team, comments entered by the team are aged on the database. The age of the comment is the number of consecutive business days the break remains with the same comment. You can review the ages of breaks on positions, lots, and ledger balances on the Query Exceptions Comments report, including the number of days aged and the current status of the break.

To review aged breaks on positions, lots, and ledger balance activity:

1. From the Accounting Center window, select Reconciliation in the left navigation and then click Admin and Aged Report.
2. Double click Query Exceptions Comments.
   You see the Query Exceptions Comments entry panel.
3. Complete the Query Exceptions Comments panel options as required to filter the report results.
4. Click Submit.
   You see the Submit Query dialog box.
5. Click Grid Report.
   You see the multi-tab grid report on your desktop.
6. Click the Position tab to view the aged reconciliation report for lots.
7. Click the Lots tab to view the aged reconciliation report for lots.
8. Click the Ledger tab to view the aged reconciliation report for ledger balances.

NOTE: You can automatically close/delete comments by selecting the Close Comments option on the Run Assignment Rule dialog box.

Approve Breaks

As a privileged user, you can clear the assigned work from the user's queue by marking break rows as approved. This option is appropriate when your team determines that no suitable record will exist for the unmatched records. The approval process is used primarily for the few out of balance breaks the reconciliation team is otherwise unable to process to completion.
To approve breaks, with the Result Positions, Ledger Exceptions, or Lot Exceptions report results available, select the rows to approve and then right click Approve. The exceptions update to Approved status and the exceptions report refreshes to display the updated information.