When you use a dual approval with Control Center's fund approval hierarchy, you can require a minimum of two unique approval users. The dual approval process is modeled after a European workflow that requires a minimum of two sets of eyes to review every exception prior to the final approval. Otherwise, if you do not use the dual approval process, Control Center requires only one level of approval as long as that level meets, or is above, the level at which the edit test was raised.
About Annotators
When you use the dual approval process, you define an approval role level of 0, which has a default name of Annotator (Role 0). This is a reviewer-only user role level, or an "approval notes only" user level. Users assigned this role can add approval notes for review by another user in the dual approval process. The Annotator role does not have the ability to clear raised edits.
About Setup for Dual Approval
You can select the dual approval option at the status map level. If you use the dual approval process, you must set up the Annotator (Role 0) user role as first approval role level. The Annotator is an initial reviewer-only role that adds approval notes that another approval role level can review for final approval.
If you plan to use dual approval:
- Status Map. Edit a status map to set it up as dual approval. All funds assigned to that status map then follow the dual approval process. For more information, see Set Up Dual Approval.
- User Roles. Set up user roles for use with the fund approval hierarchy that include the Annotator (Role 0) level, and assign those roles to the appropriate Eagle users. For more information, see Manage User Roles.
- Final Approval. Consider your usage of the Final Approval option and the Final Approval of All option, which allow you to approve edits at all role levels. In User Administration, you can use the Allow Final Approval Override option to control which Eagle users are authorized to use those options. If you use the dual approval process with the fund approval hierarchy, you typically do not allow general users to use the Final Approval or Final Approval of All options, requiring them to follow the dual approval process. You can use this option to allow high-level administrator users to circumvent the dual approval process and apply a final approval of edits in extreme cases, as needed. User do not see the Final Approval option and the Final Approval of All option unless you enable this option in User Administration.
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the process of approving raised edits and unapproving raised edits differs from that when you use a fund approval hierarchy alone.
About the Approval Level or Approved On Value
The Approval Level column that you can view for edit test results identifies an internal number that Control Center uses to track the overall approval level for edit test results. Understanding this value is helpful when you use dual approval. In the Edit Test Results grid, the column is named Approval Level. In the Validation Results grid, the column is named Approved On.
If you use Control Center without use of a fund approval hierarchy, the Approval Level column shows a 0 for an unapproved result and shows a 1 for an approved result. Because you do not use a fund approval hierarchy to assign user roles to Control Center users who approve and unapprove results, all Control Center users are assigned a user role of Preparer (role 1) by default. An unapproved raised edit has an initial value of 0. When a Control Center user approves a raised edit, its Approval Level value changes from 0 to 1.
If you use Control Center with a fund approval hierarchy, the Approval Level column shows a 0 for an unapproved result and shows a 1 for an approved result .You use a fund approval hierarchy to assign user roles 1, 2, 3, and/or 4 to Control Center users who approve and unapprove results, and one or more Control Center users can approve a raised edit at one or more levels. An unapproved raised edit has an initial value of 0. When a Control Center user approves a raised edit at the first applicable level of the fund approval hierarchy, its Approval Level value changes from 0 to 1. All edits need at a minimum an Approval Level of 1 for full approval. However, the raised edit is not considered fully approved until a Control Center user approves the edit at the highest user role level it requires. For example, you set up an edit so that it cannot clear until a high-level approver such as a Unit Manager (role 4) approves it. If a Preparer (role 1) approves the raised edit, its Approval Level value changes from 0 to 1. But the raised edit does not fully clear until it receives approval at the Unit Manager (role 4) level.
If you use Control Center with a fund approval hierarchy that requires dual approval, the Approval Level column shows a value of -1 for an unapproved result. It next shows a 0 for a result approved by an Annotator (level 0) or by a user with a high role level. The initial approval always occurs at the Annotator level, regardless of the Control Center user who approves it. When a second person approves the edit at a level higher than Annotator, the Approval Level shows a 1 for an approved result. All edits need at a minimum an Approval Level of 1 for full approval. The raised edit is not considered fully approved until a Control Center user approves the edit at the highest user role level it requires. For example, you set up an edit so that it cannot clear until a high-level approver such as a Unit Manager (role 4) approves it. If an Annotator approves it, the Approval Level changes from -1 to 0. If a Preparer (role 1) then approves the raised edit, its Approval Level value changes from 0 to 1. But the raised edit does not fully clear until it receives approval at the Unit Manager (role 4) level. The system also confirms that two different Control Center user approved the edit before clearing it.
About Approving Raised Edits with Dual Approval
When you use dual approval, you see an additional Annotator column in the edit test or validation results grid that you can view in Control Center, supplementing the other roles in the fund approval hierarchy. The edits raise as a " -1 " and the system reflects initial approval as Annotator (Level 0) regardless of the approver's user role level. That is, the first Eagle user who approves an edit can only approve it at role level 0, even if that Eagle user has a high level role.
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Not all edits selected in Control Center meet the dual approval requirements. Up until full approval, Eagle users can continue to add notes to the edit’s approval history. For general information about the options you can use to approve raised edits, see Approve Results at Multiple Levels.
About Unapproving Edits with Dual Approval
When you use the fund approval hierarchy and approve edits, you can select the Unapprove As option to unapprove one or more edits and you can use the Unapprove All As option to unapprove all the approved edits on the page at a specified approval role level. However, when you set up your status map for use with dual approval, you can no longer use the Unapprove All As option for cleared edits. This prevents a full reset of all edits. You can select more than one edit to unapprove using the Unapprove As option.
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