| Warning |
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Turning on/off a server or its processes can be harmful for other users,working on it. Please make sure you notify the appropriate users in advance before performing the actions below. |
| Info | ||
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When the region has several instances, Restarting Message Center can mean only re-initializing Message Center cache. |
To restart Message Center please keep to the following steps:
Launch Engine Manager.
Go
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to All Web Servers.
Expand the active web server marked with green.
Expand the folder of the active (green)
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THICK client and
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select Web
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Control in the Eagle App Services Web
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Control folder.
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Click the Stop MessageCenter
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Processes button in
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the EagleSTAR Web Control Panel tab.
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All the rules should be displayed as “Not running” and the Details for them should be: “Has been stopped successfully, PID: [number of PID]”.
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To activate Message Center click on the Start MessageCenter
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Processes button
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in EagleSTAR Web Control Panel tab. All rules should change their
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Status to “Running” with the following Details: “Has been started successfully, PID: [number of PID]”.
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Click the Status MessageCenter
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Processes button in
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the EagleSTAR Web Control
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Panel tab. All rules should be “Running”.
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Repeat steps 2-7 for all enabled web servers.
| Info |
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Not all accounts support displaying all instances. |