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With System Management Center's new technical operational capabilities, you can improve efficiency and reduce technology risk:

  • Reduce cycle time of issue resolution and promote client and internal self-sufficiency.

  • Reduce technology risk by driving configuration best practices.

  • Improve efficiency in system performance.

  • Strive towards proactive alerts to prevent issues before they occur.

  • Position to support Eagle ACCESSsm growth and operational scale. Optimize how multiple environments can be supported through a single, consistent toolset.

In System Administration Management Center, you can do the following:

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Background and History

In V10, Eagle started System Management Center is the result of a multi-release initiative around System Management capabilities. The first release was initial capabilities were first introduced in classic Engine Manager and were enhanced into the System Management Center offering today. The initial releases were targeted at consolidating years of field experience and diagnostic scripts and know-how and encapsulating them into one intuitive UI.  Over 200 A comprehensive set of queries were added to provide greater clarity into diagnostics, capacity, tuning and configuration. The focus was to provide a tool that cuts through the need for requiring detailed Eagle expertise and empowers customer's IT team with the capabilities to better manage their Eagle environments and improve quality of service offered to their business counterparts. A key objective was to reduce the need for customers to build third party scripts and schedules required to manage their Eagle environment. Eagle continues to focus on reducing this cost and effort for Eagle customers and drive technical operational efficiencies at Eagle ACCESS.

System Management Center minimizes the need to involve and escalate requests to your specialist IT teams, it also provides the tools required to accelerate support by providing access to hundreds of queries that can be scheduled and distributed via a number of channels in a variety of formats.back to top