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To delete an SLA:

  1. In SLA Management, click SLAs in the left navigation.
    You see a list of all the available SLAs.

  2. To quickly find an SLA, click the Find button. To search for an SLA based on specific criteria, click the Search button.

  3. Click the SLA you wish to delete and click Delete.
    You see the Delete SLA confirmation dialog box. 

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  1. Delete Confirmation DialogImage Added
  2. Click OK to delete the SLA or click Cancel to keep the SLA.