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- Environment. Manage the configuration of your Eagle environment.
- Diagnostics. Manage and run system queries, extract Eagle Accounting BLOBs, consolidate and distribute system logs, and much more.
- System Settings. Manage system settings across the entire Eagle product suite, including email settings, engine capacity groups, database connections, system parameters, and much more.
- Advanced System Settings. Access and use various advanced settings.
- Cross Product Suite Tools. Manage features that are also used by other Eagle centers.
Background and History
System Management Center is the result of a multi-release initiative around System Management capabilities. The initial capabilities were first introduced in classic Engine Manager and were enhanced into the System Management Center offering today. The initial releases were targeted at consolidating years of field experience and diagnostic scripts and know-how and encapsulating them into one intuitive UI. A comprehensive set of queries were added to provide greater clarity into diagnostics, capacity, tuning and configuration. The focus was to provide a tool that cuts through the need for requiring detailed Eagle expertise and empowers customer's IT team with the capabilities to better manage their Eagle environments and improve quality of service offered to their business counterparts. A key objective was to reduce the need for customers to build third party scripts and schedules required to manage their Eagle environment. Eagle continues to focus on reducing this cost and effort for Eagle customers and drive technical operational efficiencies at Eagle ACCESS.
System Management Center minimizes the need to involve and escalate requests to your specialist IT teams, it also provides the tools required to accelerate support by providing access to hundreds of queries that can be scheduled and distributed via a number of channels in a variety of formats.